New Home Warranty Procedure

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At Fourth Moore Homes, we strive to deliver high-quality construction and stand behind our work through a structured warranty process that aligns with the Texas Association of Builders Limited Warranty and your Purchase Contract. 

• Submit Your Request
  All warranty claims must be submitted in writing via email to:
  mitch@fourthmoore.com
  
  Please include the following in your email:
  - Homeowner’s full name and address
  - Contact information (phone and email)
  - Detailed description of the issue
  - Photos, if available 
• Review and Assessment
  Upon receipt of your claim, we will review the issue and assess whether it qualifies as a warrantable item under the Texas Association of Builders Limited Warranty and/or your contract. 
• Response Time
  If the claim is deemed warrantable, repairs or corrective action will be initiated within 60 days of assessment.  

Claims will not be addressed if they fall into the below categories: 

• Cosmetic Defects
  Minor imperfections such as paint touch-ups, caulking, drywall texture mismatches, etc.
• Items Not Covered
  Any issue not explicitly listed as warrantable under the Texas Association of Builders Limited Warranty or your purchase contract.
• Owner Responsibility
  Issues caused by homeowner neglect, improper maintenance, or external damage. 

If Fourth Moore Homes fails to address a valid warrantable defect within the prescribed time, homeowners may file a formal claim under the Texas Residential Construction Liability Act (RCLA). 

• All warranty communication must be documented through email for tracking and legal purposes.
• Emergency items (such as total HVAC, plumbing, or electrical failure) should still be reported via email but can be followed up with a phone call if urgent. 
• Keep a copy of your TAB Limited Warranty and Contract Documents on hand for reference.